Taking the written exams online - guidance

Published: 01/10/2020

IT system and internet requirements

The minimum system requirements for remotely invigilated exams are:

  • A laptop / computer with 4GB of available memory.
    • The app will not work on phones, chrome books, Surface Pro, or iPads/tablets. We cannot guarantee service on touchscreen devices as some devices might be incompatible with the app. Candidates must therefore source a non-touchscreen device for their exams.
  • A Windows v7.0+ or Mac10.10+ operating system, and MacOS BigSur users need to upgrade to 11.3+.
  • Intel Core i3 (or equivalent) (you must have permissions to install software.).
  • A working webcam that can be used to scan the room, microphone and speakers.
  • Minimum candidate internet speed of 2 Mbps.
  • working microphone and speakers (ensure your computer speakers are switched on)
  • A screen size of at least 13" and a resolution of 1024 x 768. Multiple screens are not permitted.

Important note:
It is the responsibility of the candidate to ensure sufficient hardware and internet connection is in place. Candidates should check these requirements well in advance of the examination date.

If using a portable device, ensure it is fully charged in advance of starting the assessment and that it is connected to mains power.

Internet requirements: 
A stable Internet connection and sufficient bandwidth is required. This means a good continuous internet speed - minimum 2 Mbps, with a recommended candidate internet speed of 2.4 Mbps. You will experience internet connection issues if it is lower than 2mbps.

Note: Please only use hotspot in an emergency if your network connection suddenly drops. You will need at least 1GB of data on your phone to do this for a 3 hour exam.