Taking the written exams online - guidance

Published: 21/03/2022

How to check you have sufficient Memory (RAM)

How to check you have sufficient Memory (RAM)

Windows

  1. Click on start menu
  2. Type ‘about’ and press enter when ‘about your PC’ appears
  3. Scroll down, and under device specifications, see ‘installed RAM’

Apple Mac

  1. Open the Apple menu
  2. Click on the Apple logo in the top-left corner of your screen and select About This Mac . On the Overview tab, the Memory line lists the amount of RAM in GB

Maximising available RAM

Apple Mac

  1. For disabling auto-start software, on Mac go to: apple -> system preferences
  2.  -> Users & Groups -> Login Items and remove all items from the “These items will open automatically when you login” by selecting an item, and using the ‘-’ button underneath the box.

NB. After removing the auto-start items, you should reboot the computer.

iOS - power the device down, and restart.

Windows

  1. Click on start menu
  2. Select Settings > Apps >Start Up
  3. Disable all Apps for automatic start up

If you do not see Start Up option in Settings:

  1. Right click Start
  2. Select Task Manager
  3. Select the Start Up (if you do not see Start Up, then select More Details)