AI and patient information
In this podcast Dr Samantha Black, Dr Maya Sussmann and Chair of Patient voices at RCoA, Jenny Westaway discuss the use and growth of AI large language models and their role in the patient-clinician conversation, and the various risks and opportunities this presents.
They discuss the latest technology being used and how patients are currently using AI to inform themselves about healthcare.
Recorded 26 September 2025
Related information:
- Sycophancy in GPT-4o: what happened and what we’re doing about it: https://openai.com/index/sycophancy-in-gpt-4o/
- Update that made ChatGPT 'dangerously' sycophantic pulled https://www.bbc.co.uk/news/articles/cn4jnwdvg9qo
Consultant Paediatric and Perioperative Anaesthetist and RCoA Patient Information Lead
Maya is a Registrar in North Central London interested in major general surgery and perioperative medicine.
Maya loves to keep active and spend time outdoors.
Chair of PatientsVoices@RCoA
Jenny started her career in communications, working in local newspapers; charity policy and campaigns on issues such as gender equality and homelessness; in public involvement engagement to enable people to influence decision makers. Jenny moved into the health and care sector through working on media and public understanding of how data can be used to improve health, care and services in ways that are safe, in line with public expectation and demonstrably trustworthy.
This led her to work for the National Data Guardian for Health and Social Care, where she headed up the office supporting this statutory post until 2021. Jenny has also worked for the Department of Health and Social Care leading on strategy and ethics for its information risk management directorate.