RCoA awarded PIF kitemark for quality of patient information resources

Published: 13/05/2020

The patient information produced by the College has been awarded the PIF Trusted Information Creator Kitemark (PIF TICK), an accreditation scheme run by the Patient Information Forum (PIF) for measuring the quality of health information. This is a new scheme that has been launched following a pilot phase in which the College and other major health organisations were invited to take part in. This is a major achievement - the College is the first of the Medical Royal Colleges to achieve this quality mark. 

PIF TICK assesses the quality of health information based on specific criteria that need to be met in full. The list is extensive, but includes:

  • involvement of users – organisations are expected to ensure their resources meet the need of users and have been tested on users
  • evidence – resources should refer to the most up-to-date evidence with clinical experts involved to verify clinical content
  • feedback – users have the opportunity to provide feedback on resources they have used
  • layout and design – users should be able to easily access and navigate resources
  • impact – measurements should be in place to see whether resources make a difference for patients and health professionals.

PIF TICK allows College members, the anaesthetic community and patients to be assured that the patient information resources the College produces meet the highest standards of quality.

The Chair of the Patient Information Group and Lead for Patient Information at the College, Dr Hilary Swales, said: "The COVID-19 crisis has shown how important it is to find reliable and trustworthy information. We have worked hard to develop a robust process for the production of our patient information which, importantly, ensures consistency and continuity of quality of our resources for years to come."